At Pionova Healthcare Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when you use our services, including but not limited to physiotherapy, nursing, elder care, doctor consultation, diabetes care, ambulance services, and online sales of medical equipment and lab tests. By using our services, you consent to the practices described in this Privacy Policy.

• • Information We Collect: 1.1. Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you register for our services, make a purchase, submit an inquiry, or interact with our website or mobile application. This information may include your name, address, contact details, date of birth, medical history, and payment information. 1.2. Usage Information: We may collect non-personal information about your use of our services, such as your IP address, browser type, device information, and pages visited. This information helps us improve our services and enhance your experience.
    
    
  • Use of Information: 2.1. Provision of Services: We may use your personal information to provide the services you request, such as scheduling appointments, delivering medical equipment, or conducting lab tests. 2.2. Communication: We may use your contact information to send you important updates, newsletters, promotional materials, or respond to your inquiries. 2.3. Personalization: We may use the information we collect to personalize and improve your experience with our services, tailor content, and provide recommendations based on your preferences. 2.4. Analytics and Research: We may analyze usage data to understand trends, monitor the effectiveness of our services, and conduct research to improve our offerings.
    
    
  • Disclosure of Information: 3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as medical professionals, payment processors, delivery partners, or IT support. 3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority, court, or law enforcement agency. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the acquiring entity. 3.4. Consent: We will obtain your consent before sharing your information with third parties for purposes other than those described in this Privacy Policy.
    
    
  • Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

• Your Choices: 5.1. Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. 5.2. Access and Update: You have the right to access, update, or correct your personal information in our records. Please contact us if you need assistance with accessing or updating your information. 5.3. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  
  
• Third-Party Links and Services: Our services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party sites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.